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Meaningful Health Solutions
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Call Us Today!
1-800-656-1859

frequently asked questions

  1. How long does it take to receive my order?
    Orders typically take 5 to 7 business days once the order is placed. Larger products that ship freight may take a little longer. For those who provide an email address, tracking numbers will be provided to give a better time estimate for delivery.  back to top


  2. Do products come in multiple packages?
    Meaningful Health Solutiuons ships from multiple facilities. When ordering multiple products there is a good chance they may arrive in separate packages  back to top


  3. Can you give advice/recommendations about products you sell?
    Meaningful Health Solutions does not make any claims about products we sell. Meaningful Health Solutions can give recommendations based on what other people have done, but we cannot directly tell you what to do. Please consult a professional in the field for more information.  back to top


  4. Does Meaningful Health Solutions have a physical store?
    Meaningful Health Solutions does not have a physical store. Most of the products we sell are hard to find items and the best way to make each product available is through an online store. If you have questions about products we will provide the information we have. If there is additional information we will try our best to find it for you.   back to top


  5. If I can't find the product I'm looking for on the website can you get it?
    We have access to a wide array of products and most of the time we can find what you are looking for. It doesn't hurt to ask. Call us at 877-222-1957.  back to top


  6. What kind of guaranty/warranty does Meaningful Health Solutions offer?
    Meaningful Health Solutions offers a 30 day money back guarantee on most of the products we sell. All products are warranted by the manufacturer. Some products include longer warranties; see the product description or ask us if there is a question.  back to top


  7. Where can I find your return policy?
    Our return policy can be found at the bottom of our website labeled return policy.  back to top


  8. Why do I have to call or email you before returning a product?
    We carry many products and some products do not have a standard 30 day return policy. Calling in advance will help ensure you are able to return your product. Products being returned must be issued an RMA # - this will help ensure your products goes through the right channels and your money is returned.  back to top


  9. Why are some products returnable and others not?
    We carry many products from many suppliers who have their own restock/refund policy that Meaningful Health Solutions must comply with. Some products which are considered medical products are by law not returnable. Please see a complete list of returnable/nonreturnable products by visiting our return policy.  back to top


  10. I do not understand how to use my product, what should I do?
    Please call us at 1-800-656-1859, we have extensive product knowledge and we will help you understand how to use your product.  back to top


  11. Will my personal information be sold to mailing lists?
    Meaningful Health Solutions does not sell any information such as email addresses or mailing addresses to anyone. You will only receive promotional material like catalogs through Meaningful Health Solutions. You can also choose to receive our email newsletters.  back to top


  12. How long does it take to receive a refund when a product is returned?
    Once your product arrives in our warehouse it takes three to five days to process your return and to issue a refund. If the refund is put back on your credit card it may take anywhere from two days to two weeks to show up on your credit card statement. We have no control over this.   back to top


  13. How long will it take to receive a respond from a live person?
    As long as it is Monday through Friday and not a holiday your response will be answered very quickly. Our regular hours are Monday through Friday, 9am to 5pm Pacific Standard Time. You can leave a message or email us 24 hours a day and we will respond when business opens.  back to top


  14. Can I order offline?
    Absolutely. You may order by phone 1-800-656-1859, fax 1 (760) 294-6252, e-mail (info@meaningfulhealthhq.com). Please do not include credit card numbers in an email. Give us your billing and shipping addresses, phone number and the products you want and we will call you for the credit card information. Sending credit cards through e-mail is not safe.  back to top


  15. How do I use a coupon code?
    When you add an item to the cart, on any page during the checkout process you will find a box for the coupon code below your cart contents, and the payment option buttons. Type your code in the box. If there is an issue with a valid coupon code, call us at 1-800-656-1859 and we will either give you a new code, fix the old one or take your order over the phone.   back to top


  16. Is your site secure? How is my credit card information handled?
    Yes, our payment processor Authorize.net and PayPal both use their own secure servers for their part of the transaction. Your credit card is never saved on our server or in our database. Credit card details taken during a phone or fax order are immediately shredded and destroyed after the order has been processed. You can feel secure using Meaningful Health Solutions.   back to top


  17. I'm having an issue with the shopping cart, what do I do?
    We have tested our cart on a wide variety of platforms and browsers but different computers can have software that may create a problem. If a problem should arise, feel free to call us at 1-800-656-1859 or email webmaster@meaningfulhealthhq.com. Please let us know where the error occurred, if you received any particular error messages, and what browser and operating system you are using. You can also order over the phone if you like. We will look into the problem and if it can be replicated we will fix it. By letting us know about an issue we can replicate, we will give you $5 off your order.  back to top


  18. Do you recommend any web browsers?
    We've built Meaningful Health Solutions to work on a large number of browsers but personally we use Firefox. It's safer than Internet Explorer in general and is more useful overall.   back to top


  19. Where can I find your shipping policy?
    Our return policy can be found at the bottom of our website labeled shipping policy.  back to top


  20. Do you offer a wholesale program?
    Yes, please call us at 1-800-656-1859 for details  back to top


 
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    * These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease. If you are pregnant, nursing, taking medication, or have a medical condition, consult your physician before using this product.
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